Most people skip right over the years between nine and twelve – but they’re actually super important. Michelle Mitchell is one of Australia’s top experts on kids this age, called «tweens.» She explains why these years matter so much and how parents can really help their kids.

Mitchell used to be a teacher, then started a charity called Youth Excel. Now she writes bestselling books like ‘Tweens’ and ‘Everyday Resilience’ and helps parents and schools figure out this tricky age. In this long chat, she talks about why parents need to step up big time during these years – and why it’s totally worth it.